Manufacturer of locks and hardware combining technology, innovation and convenience provides all kinds of security locks for cabinets, control boxes, computers, laptops, tablets, accessories and data
Use special graphite lubricant to spray the lock core to prevent oily substances from absorbing dust. If the problem persists, it may be due to internal spring fatigue, and the core components need to be returned to the factory for replacement (free of charge during the warranty period).
What should I do if the Bluetooth connection of the electronic cabinet lock fails?
Check the Bluetooth permissions of the mobile phone and the power of the lock; restart the lock (press and hold the function key for 5 seconds); if it is still abnormal, reset the Bluetooth module through the administrator password, or contact after-sales for remote guidance.
How is the waterproof and corrosion resistance performance of the Smart Alarm Lock (iT805)?
The Smart Alarm Lock model iT805 has passed the IP54 waterproof test and can withstand rain erosion. However, it should be kept away from prolonged soaking.
If the key of the mechanical lock is lost, can it be replaced?
You can contact after-sales to provide the lock code. The original factory will customize the key through the mold file and send it within 7 working days. It is recommended to back up the key code in a safe place when using it for the first time.
The battery life of the smart lock is short. How to replace the battery?
Use No. 3 (AA) or No. 4 (AAA) dry batteries, depending on the model. Push along the bottom slot of the lock body to replace. Under normal daily use of 10 times, the battery life is about 8–12 months. The lock will give a voice prompt when the battery is low.
